On time delivery

There is no doubt that the Movement Control Order (MCO) enforced by the government to control the spread of the coronavirus is causing hardship to many people. It has been extensively argued that such a measure is necessary, otherwise more deaths due to covid-19 would occur and the increasing numbers of infected cases place a huge strain on healthcare facilities.

I do not doubt that our medical frontliners are most affected by the rising number of cases in this so-called 3rd wave. However, I do have reservations about the effectiveness of the MCO in its various forms (RMCO, EMCO etc). My main grouse is the lack of consistency in issuing the Standard Operating Procedures (SOP) that the public and businesses have to adhere to. I would have thought that after a year of tackling the pandemic, the government authorities would have had some expertise in deciding what can or cannot be done.

I have previously written about how the pandemic is affecting my son who runs a food stall operation (Hard times during the Covid-19 pandemic). When MCO 2.0 was enforced a few weeks ago, dine-in at restaurants and food outlets were not permitted. All restaurants and food stalls had to rely on takeaway and delivery sales only. This meant that sales income reduced drastically. The dine-in only restriction has since been lifted a few days ago, but according to my son, the number of walk-in customers is still very low.

Apart from dine-in customers, my son's business is also registered on Foodpanda. In addition to this online delivery platform, he also takes phone orders for COD delivery within selected areas of Johor Bahru using ad-hoc runners. When his normal ad-hoc guy could not make it for whatever reason, I become the replacement delivery guy. To date, I have made four (4) deliveries. Three deliveries were within 10km from the outlet at Dataran Larkin while one was to a customer who lived outside the 10km limit. Technically speaking, this was against SOP rules. In fact, I just found out that the practice of cash-on-delivery (COD) for sending food by individuals (as opposed to the registered riders of Foodpanda, Grab Food etc) require a police permit. Failure to have one means the risk of being compounded to the value of RM1000.

My son's food stall business is really a very small enterprise. The money he makes barely covers his costs. In these very tough times, I have to help him out in any way that I can. Even to the extent of being an unregistered delivery guy and doing so at some risk. I sincerely hope MCO 2.0 would not be extended. There has to be a way in which the government can balance the need for economic activity against the risk of further disease outbreak.

While I'm on the subject, the photo below is the MCO Menu of Warong Noodle. Prices shown are not inclusive of delivery charges, which are very reasonable for customers located within a 10km radius of Dataran Larkin. Only RM5 per delivery, irrespective of the quantity of purchase, subject to the carrying capacity of the dispatcher. Thanks :-)

Menu for self pick-up. Delivery available for selected areas at nominal charge