Saturday, 15 December 2012

It's a nice feeling when you are proven right...

... and it sucks when you got it wrong.

Throughout our lives, we come to situations where we have to make decisions. The easy situations are a breeze : do we wear white or blue to work today, shall we have fish 'n chips for dinner or do we go for the lamb chops, would taking Jalan Tebrau be faster than taking Jalan Larkin to get us to town? These are the easy decisions because whichever choice we make, the outcome wouldn't have a significant impact.

It is the hard decisions that would set us back a bit. Such situations are sometimes called `problems'. Such problems would be even more difficult when the decision you make is on behalf of a higher authority (eg. your boss). Add to that, you don't have much time to consider your options and there is a huge financial impact involved. Intense!

Many years ago, I was posted to work at my former employer's branch office in Fujairah, United Arab Emirates. I was there to handle a coastal project for a resort hotel. After a few weeks in Fujairah, another job opportunity came along, this time to construct an effluent discharge pipe from a new sewage treatment plant, laid from the outlet on the beach and buried underwater for a few hundred metres to the sea. My colleague and I prepared the price quotation and after obtaining agreement from head office, we submitted it to the Arab main contractor.

We were then called for a price negotiation meeting. Now... for those of you who have been in price negotiations before, you would surely have in mind a top target value (ideal case), a mean value (kira ok lah) and finally, a bottom limit (cukup makan saja) below which there's no deal. There were two Arab gentlemen from their side. Me and my colleague on our side.

The Arabs started off aggressively... complaining aloud that our price was ridiculously high and that we were out to make a huge profit. I guess it's their standard tactic but in my daily dealings with the locals, only a few of them I would consider to have grace and politeness. I calmly asked them back what would be their reasonable counter-offer. They didn't offer any but pressed me to reduce our price. So I indicated a reduction to my middle value. Still no go but plenty of harsh words. Heck, I thought... no wonder God sent a prophet to these people. I kept my cool and made a final offer at my basement price. Unacceptable, one of the Arabs shot back... you must reduce lower, he said with a glaring face as if he's a headmaster reprimanding a schoolboy. And then he mentioned a breakdown of costs for machinery and material, in a move to justify why he thought our price was high. Well I thought, if you already know what it's going to cost, why don't you go ahead and do the work yourself?

I did not budge and the situation was becoming tense and intimidating. I could feel my blood pressure climb up a notch or two. I turned to my colleague and purposely spoke to him in Malay, "Aku rasa Pak Arab ni dah main kasar. Kita balik aje lah. Buat apa nak dapat projek tapi nanti rugi. Kau rasa macam mana?"

"Aku rasa kita takyah buat projek ni," my friend replied. "Tapi kau tak risau ke apa nanti Dato' kata?"

I had already considered that part in my mind. My boss would probably be not pleased that we did not secure this job. But if I had taken on the work at a very low price and then completed it at a loss, he would be even angrier. So I made up my mind, that was it. I told the Arabs, "I am sorry that our offer price is too high for you and regret that we could not form a working relationship. But thank you for giving us the opportunity to give a quote in the first place."

I then packed my files back in to my bag, stood up and coolly left the meeting room. The Arabs were stunned and speechless.

As we left the building and walk to the car park, one of the Arabs called out to my friend. I continued walking but my friend turned back to talk to the Arab. I waited in the car while this side discussion was going on. When my friend returned, he said that they would be asking our local sponsor to talk direct to our boss in Malaysia. They hadn't expected us to walk out.

"Tapi Pak Arab tu terkejut lah yang kau berani keluar macam tu," my friend said. I finally managed to smile for the first time that day.

I had already guessed that they would try to approach my boss after this, but I wasn't worried. If my boss agree to offer them a discount just to secure the job, then that is his right as the owner. It will then be his risk.

True enough, a call was placed from UAE to Malaysia the next day... and my boss was made to promise to come to Fujairah the following week for further negotiation.

When my boss flew in the next week, he asked whether I could accompany him for the second round of negotiations. I declined, saying that we have already offered them the best price and we should not be going any lower. Stubborn, aren't I?

To cut a long story short, my boss went for the second negotiation meeting alone, agreed to a huge discount and then got the job. He went back to KL, declared to the other head office staff on the good news of a new project he secured and arranged for another colleague to be sent to Fujairah and be the project manager. Fine by me.

The new project manager arrived a month later and handled that project separate from mine. From the very start, a few technical problems surfaced. I helped out as much as I could in sharing of resources, but otherwise kept myself out of it. The problems became worse as time progressed and the project ran into delays. I returned to Malaysia and later resigned from the company. But information from my ex-staff in Fujairah told me that the project that I initially declined to take on, had now run into losses.

Not for me to gloat about but I do feel sad for my former boss. As I said, it was a risk he personally took... and that I have been proven right.

Ok then, perhaps I should also share with readers on the times I have been proven wrong. I do still wince when I recall the occasions when I made bad judgements... but let's leave that for another day.

Wednesday, 5 December 2012

Another good makan place in JB

There is this wonderful page in Facebook which I just joined last week. It's called Johor Sedap and features the suggestions and contributions from group members on the various halal food outlets in Johor (with JB in particular). If you are new to Johor Bahru city and wish to know of any restaurant selling say, good laksa johor, then just pop the question on the page and pretty soon some members will respond with suggestions.

So far, I have tried 2 new places from the many that have been recommended and I quite agree with the reviews. I still have a few more in the list that I wish to go to... but I hope not to bore readers with too much of my gastronomic adventures.

Last night, we went for dinner at this place called Din BBQ Station located in Taman Nusa Bestari. This restaurant serves fresh seafood, chicken wings and lamb chops grilled over charcoal fire. To go with the grilled stuff, you can also have fried rice or nasi lemak plus some fresh greens (ulam). The selection of drinks are not too bad too.

For our maiden visit, we had grilled sea prawns, squid, chicken wings and some lamb. There were some fish on offer but I thought I'll try them on my next visit. The prawns and squid were tasty, the chicken wings not bad but the lamb was just okay. The home-made BBQ sauce was just the way I like it, mild and not too strong. If there is one minus point that I can mention, I do hope they can use a proper plate for my nasi lemak.

Din BBQ also opens for lunch. The owner told us that they still serve BBQ during the day, in addition to the standard fare of nasi campur and lauk pauk. Maybe one of these days I drop by for lunch and see how their daytime food tastes like.

The shop front
Grilled sea prawns
Grilled squid
BBQ chicken wings

Thursday, 29 November 2012

Interlude

Go fly a kite...
"I am." is the shortest complete sentence in the English language. Some say that the sentence, "I do." is the longest...

Friday, 23 November 2012

Fresh green chillies

It was a public holiday in Johor yesterday, so we made our way up to Tangkak to visit my brother-in-law who had just returned from performing the hajj in Makkah. The lovely thing about visiting pilgrims who have just returned home is hearing their stories of the many interesting and sometimes mysterious happenings in the holy land. It brings back memories of the time my wife and I were there and of course, it make us long for the opportunity to be able to go there again.

But this post is not about stories from Makkah.

My brother-in-law, together with his eldest son, run a small-scale commercial vegetable farm in Tangkak. Every time we visit them, we are rewarded with a bounty of harvest from their kebun. Depending on what's in season, they would pack some vegetables for us to take home. On our previous visit in September (before my BIL flew off for the pilgrimage), we took home some pumpkins (labu). This time around we were given some green chillies, pisang tanduk, keladi and lemongrass (serai).

Actually, not some green chillies... but a lot. Probably about 8 to 10 kilos worth. The chilli plants were fruiting so abundantly, to the extent that our nephew ran out of manpower to pluck them all. We picked as much as we could yesterday afternoon... and today my wife began sharing some of them with our neighbours and relatives here in Johor Bahru. We now have fresh green chillies to last us a whole month at least.

Green chillies ripe for picking
Chilli padi just sprouting, so no picking yet
Plot cleared for pumpkin planting. Cloud-shrouded Gunung Ledang in the background
Keladi plants in between the bananas
I love green chillies. I prefer them to the red ones. Freshly-cut green chillies are an important ingredient in most of my favourite dishes such as mee rebus and kacang pool. I add them in almost anything that I cook stir-fry style.

With a fresh supply from the farm, I couldn't resist using them tonight in a recipe I learnt from my mother - ikan bilis goreng asam (fried anchovies with tamarind paste). It is an exceedingly simple but tasty recipe that helped me survive the lean times when I was a student overseas.

Ikan bilis goreng asam

Ingredients :

  • a handful of ikan bilis (use the good quality type)
  • one large onion (sliced)
  • a clove of garlic (chopped finely)
  • two or three fresh green chillies (rough-sliced)
  • half-a-cup of tamarind juice (air perahan asam jawa)
  • an optional pinch of shrimp paste (belacan)
  • a teaspoon of sugar (also optional)

Method :

Heat some oil in a wok and fry the ikan bilis till crisp. Remove from wok and set aside. Reduce the oil in the wok and fry the onion and garlic until fragrant. Add the sliced green chillies and fry for a short while. Add the tamarind juice and the pinch of belacan. Stir until the liquid thickens. Add back the fried ikan bilis and mix well so that the tamarind paste coats the ikan bilis evenly. Sprinkle in the sugar and turn off the heat immediately so that the ikan bilis remain crisp and not soggy.

I prefer my onion and chilli to be a bit crunchy, so I sometimes put them towards the end of the cooking process. If you prefer to have a bit of gravy, then dilute the tamarind paste and don't reduce the liquid by too much. Serve with steaming hot rice and bull's-eye fried egg with some kicap, and that's enough of a meal for me.

Below is a pic of tonight's handiwork. Sedap tau...

Ikan bilis asam - the dry version

Saturday, 17 November 2012

Another steamboat makan place in JB

With the existence of many food blogs and pages on Facebook nowadays, restaurant owners and operators can have a quick online presence to promote themselves. I would occasionally check out such links to see if there are any new makan places worth visiting.

Last night, we tried out a new halal grill and steamboat restaurant which I discovered online. D'Chagar Grill & Steamboat is located in Taman Molek, Johor Bahru, within the same block as the Astro outlet. It is a simply decorated shop, with the array of steamboat ingredients placed in trays arranged on a long table against one wall (some other steamboat restaurants have these ingredients in chillers, which I think is more hygienic).

In my earlier post on halal steamboat BBQ makan places in February this year, I listed out a few points on how I judge such restaurants. Using the same reference, I'll outline my views on D'Chagar :
  • They have a large selection of the steamboat stuff, i.e. meatballs, fishballs, beancurd, crabsticks etc. but their meat/chicken spread is pretty basic. The seafood choice is limited to small prawns, squid and anak ikan selar. No shellfish at all. Vegetable choice is too little. No fried rice or noodles.
  • Only one type of broth is on offer, a simple chicken soup. But tasty enough.
  • Drinks are okay with 4 types available (soya bean, asam boi, jagung and guava, plus plain mineral water). 
  • 4 types of sauces are available : black pepper, homemade hot ground chilli, chilli-tomato and black petis paste.
  • Each rectangular table has a cut-out centre portion where the stove is inserted, hence the BBQ pot does not stick out too high. The restaurant is quite spacious and movement is not hampered by closeness of the tables. But they could improve further if the drink dispensers and ice container are arranged as a separate station from the foodstuff.
Ok then, what about the overall taste? I guess I'll give it average marks. The soup is not too bad but the meats (the main reason I go for BBQ) are not as good as some of the other places that I've been to.

The advertised price is RM18 per adult but we were charged a promotion rate of only RM10. This promotion price ends tomorrow. Perhaps because of the promotion period, their spread of ingredients is not extensive. I may patronise this place again and see if the full rate would entail more choice.

The shopfront
Large table with a cut-out centre section to fit the stove