Thursday 31 December 2015

Is it worth being brand-loyal?

In our present world of endless material consumption, there are thousands of manufacturers who pitch their products to us in all manner imaginable. We end up buying, owning and utilizing the product after being influenced by advertisements. When we are buying a particular brand for the first time, we would sometimes seek the opinions of our friends or relatives who have possessed that brand before.

After that first purchase, our experience of the product's reliability, usefulness and suitability would influence our decision on the next time we buy a similar product. After going through a number of such experiences, we become convinced that the maker of the said product is top-quality and would have no qualms of buying anything else of the same name. This is part of the process of brand loyalty.

That would be the normal process for me although I cannot deny that some people do buy on impulse. Especially when an item is on offer so cheap. Such is the persuasive strength of commercials.

I am generally a brand-loyal person. I would normally stick to a particular make when the time comes for me to upgrade, replace or simply get new. When I do want to try a different brand, I would normally read up a bit to get more information.

Let's take the example of home electrical appliances. My old television set (the original bulky cathode ray tube type) was Philips. When I wanted to buy a VCD player, I went for the same brand. That TV set gave me great pictures and nice sound. It served me well for many years, undergoing two repairs along the way. I finally had to make the change when the third time it blacked out, the repairman said the parts needed are no longer available. Time therefore, to switch to the newer flat-screen TVs whose prices had fallen to within reasonable reach.

However, the new television set which I bought was not a Philips. I read a few consumer review websites and decided on a Hitachi. Not a very popular brand (Samsung and Sony are tops for flat-screens) and certainly not many outlets selling it. But I did manage to find a store in JB that sells it. This Hitachi has been in use for more than 5 years. It had a fault once while still under warranty. A call was made to the dealer who contacted the local service agent. The service guys came to my house the next day, diagnosed the problem, replaced the faulty component and the set was up and running in no time. I have not regretted making the switch to this different brand and when the time comes for an upgrade or replacement, I would probably go for a Hitachi again.

But it is the only Hitachi in the house. The other appliances are from different manufacturers. The refrigerator is a Samsung, running well. The washing machine was also a Samsung until being replaced recently by a Panasonic. The DVD player is a Sony. By the way, the Philips VCD player still works and is also hooked up to the Hitachi TV although I can't remember when the last time it was used.

The other Sony gadget that I have is a smartphone. I have been a loyal Sony mobile phone user for a long time, back from the days when they started off as Sony-Ericsson. My first SE mobile was a Walkman W660i (as seen in this Blogger profile pic). Sony was a bit slow in getting on the smartphone business. Samsung was leading by miles when Sony came up with their first model. But I still stuck to Sony when I made the switch to Android operating system. It was the small-screen entry-level Xperia X8. I later upgraded to Xperia V, which had a great camera. It hanged up on me once but a quick software fix at the local dealer solved the problem. Other than that, I was perfectly happy with the phone.

In September this year I resumed work at a friend's construction firm. He gave me a mobile phone plus line for business use. Rather than carry two phones, I decided to upgrade to a dual-sim handset. Naturally I opted for another Sony model. The new Xperia M5 Dual was launched just the month before and was attractively priced at mid-range with features approaching the top end. I made the purchase.

Just after over a month of use, the handset started to give me problems. It would suddenly switch off on its own and could not be turned back on unless attached to an external power source or a power bank. I returned the phone to the dealer who mentioned it as an `auto-off' problem. After a week, I called the dealer who told me that my phone is still with Sony Service Centre in Kuala Lumpur. No idea when it was coming back.

I logged on to the Sony Support website and sent an email. The reply came back, saying that it was a battery problem and my phone is expected to be repaired in one-month's time. Needless to say, I was very disappointed. How can a brand-new phone have such a problem? I then checked a few forum websites and found out that other M5 Dual owners worldwide also face the same situation. It is obvious that the M5 has a manufacturing defect.

I continued to send emails to follow-up on my case and even posted a message to their Facebook page. While the Sony personnel did reply to my emails and respond to my message, I felt that they were not doing enough to address the issue. At one stage, I even thought of cutting my ties with Sony, swallow my losses and buy a new phone from somebody else (perhaps an Asus Zenfone or, god forbid, an I-phone).

After the long wait, I now have my M5 back. It has been almost 2 weeks and so far it has been holding up pretty well. We shall see...

Beautiful phone. Bad first experience.

Happy new year to my dear friends and readers. May you all be in good health for the whole year to come.

Thursday 26 November 2015

Thursday 12 November 2015

The brief encounter...

Ashraf wakes up earlier than usual that day. The sleep of the night before was not sound. And now a full bladder is forcing him to leave the comfort of his bed.

He heads for the bathroom located at the back of the kitchen. It is not yet daybreak but the light from the streetlamps outside filters in through the rear windows. As he is about to turn towards the kitchen, he catches a glimpse of a familiar figure in the dim hallway by the entrance door. He freezes.

He recognizes his father who is putting on his shoes and looking ready to go out.

'Dad, is that you?' he asks, just to be sure.

'Yes, son. It's me. You are up early. I'm just about to go to work.'

Without missing a beat, the son asks another question, 'But you know you're dead, right?'

He sees the figure in the hallway smiling back. 'That indeed I am, my son. But I am going to work anyway. You take care now.... and tell your sister to finish reading the book that I gave her.'

The figure then makes a move for the door and without the need to open it, leaves the house like a fading mist.

The young man remains rooted to the spot. He wonders if he is dreaming or he has just really seen what he has seen. After a while, the urge to pee makes him realize why is up from bed this early.

He makes a shake of his head and walks towards the bathroom...

Saturday 31 October 2015

Johor Football Back To Glory

The Johor football team has created history tonight. They beat the team from Tajikistan to win the AFC Cup final, the first time a team from Malaysia has done it.

It was the narrowest of wins. A single goal against 3 in the net from the opponents which were overruled for offside. An element of luck perhaps, but having started as the underdogs and playing at a venue thousands of miles away from home, every single bit of good fortune is most appreciated.
For the past few years, the impact of Johor football in the national soccer scene has been obvious. Credit must go to the Tunku Mahkota for having the vision and leadership in driving this transformation. It brings to memory the glory days of the late 80's when Johor was the Malaysia Cup champion.

The last time I watched a match at the Larkin Stadium was when the team had Nasir Yusof aka The Professor marshalling the midfield. Maybe it is time again for me to sit in the stands at Larkin to enjoy the live atmosphere.

Congratulations to JDT!  Hope for more success to come.

A Singapore registered car in JDT colours. Pic obtained via Whatsapp circulation...

Monday 12 October 2015

Mobile blogging

The ability to blog while on the move has been in existence for quite a while now. With the advent of smartphones and tablets, all you need is a stable and preferably free WiFi connection, and you're good to go. Of course you can do it on your mobile data plan but you wouldn't want to use up your valuable quota on something as mundane as blogging, would you?

I'm trying out mobile blogging today just to see if it's a worthwhile effort. It's a real challenge to type on the small screen of a mobile phone but the predictive text input of the SwiftKey keyboard seems to be proving its worth.

I am now in the waiting room of the urology clinic at Puteri Specialist Hospital, accompanying my mother on her scheduled check-up. It's still a while to go before her turn to meet the doctor. Since PSH is kind enough to offer free WiFi, I thought I might just type out something. Browsing the social media gets to be boring after a while.

So what are the other waiting patients doing? Understandably about half are looking at their phones. Maybe a third are snoozing. The rest are simply keeping silently to themselves, probably wondering why life is an endless waiting game...

Wednesday 16 September 2015

Interlude

Here's the first interlude for this year...

An elderly couple goes to Burger King, where they carefully split a burger and fries. A trucker takes pity on them and offers to buy the wife her own meal.

"It's all right," says the husband. "We share everything."


A few minutes later the trucker notices that the wife hasn't taken a bite. "I really wouldn't mind buying your wife her own meal," he insists.


"She'll eat," the husband assures him. "We share everything."


Unconvinced, the trucker implores the wife, "Why aren't you eating?"


The wife snaps, "Because I'm waiting for the teeth!"

Thursday 10 September 2015

Mosques in Malaysia

In this post, I'm sharing the photographs of some mosques I have visited in my travels throughout peninsula Malaysia. I hope to extend my collection with pictures of mosques in Sabah and Sarawak plus other parts of the world, insyaAllah.

Masjid Terapung Tanjung Bungah, Penang - May 2010
Masjid Al-mukarramah, Sri Damansara - July 2010

Masjid Jamek Sultan Hishamuddin, Sabak Bernam - February 2011
Masjid Al-Azim (Masjid Negeri), Melaka - November 2011
Masjid Jamek Sultan Ibrahim, Muar - February 2012
Masjid Tengku Tengah Zaharah (Masjid Terapung), Kuala Trengganu - August 2013
Masjid Ubudiah, Kuala Kangsar - May 2015

Sunday 6 September 2015

Social networking for photographers

My first digital camera was a Nikon Coolpix compact bought in 2003. It boasted a `healthy' resolution 3.2 megapixels and cost me an excess of RM1k, a real princely sum at the time. Although not quite top-of-the line, I was fairly pleased with its performance. It was easy to use and produced quality photos. With that camera, I had an enjoyable time taking tons and tons of pictures, both for personal and work use.

After about 6 years of dedication, the camera finally gave up on me. By that time, there was no point in getting it repaired because obviously there were better (and cheaper) products in the market. I bought a Canon Powershot compact as a replacement. Although this camera has a higher pixel count, I somehow felt that my old Nikon gave more vibrant photographs. This fired the urge to upgrade to an entry-level DSLR a year later.

With the large collection of digital photos that I have, it therefore make sense for me to share or store them online, doesn't it? Well, not quite for me. Internet connection those days was real slow and memory storage at a premium. Home internet connection was only available via the pioneer ISP called Jaring (which I sadly heard, has closed shop) at a mere 14.4 bits/sec. High-speed internet was only available at business premises or at cyber-cafes. Uploading a single photo would take an agonizing few minutes.

The first photo-sharing website that I used was Photobucket. I can't remember how many pictures I uploaded to that site but I don't think it was that many. Probably ten to twenty files arranged in a few albums. I am not sure of the quantity because I no longer have access to the site, having abandoned my account many years ago. I'm certain the account is obsolete but Photobucket itself is still alive and kicking.

Later on, I found out that many of my photographer friends use Flickr (owned by Yahoo). When Google became an established IT company, they provided Picasa as a direct competitor to Flickr. Even so, I was not moved to be a user of either of the two most popular photo sites. I prefer to share my photos sparingly as part of my blog posts.

When mobile computing came into the mainstream with the use of smartphones, Instagram became the hot app for photo-sharing. Still, I have not been drawn to ride on that bandwagon, at least not for that particular app. But yesterday, things changed a bit...

I was browsing through fellow blogger Pak Adib's pages (Adib Noh - The Reader) when I chanced upon an old entry where he mentioned that some of his photos are on sale at Getty Images via a new photo-sharing app. I got to know of Pak Adib from the Sentraal Station FB blogger's group and noted that he is a keen photographer. He has uploaded a number of his photos in his blog and very good photos they are.

The app recommended by Pak Adib is called EyeEm. It works primarily for mobile smartphones (both Android and IOS) but there is also a desktop version. I had a look at the app and viewed some of Pak Adib's already extensive collection of photos on show. I have been bitten. I soon signed up for an account and started to upload some photographs, just as a start. I now have the app running both on mobile and desktop.

To my photographer (both serious and casual) friends, do have a peek at this site. If you decide to join, feel free to have a look at my profile. Just search for https://www.eyeem.com/u/oldstock or Fadhil Isma. Perhaps then, we could follow each other.

Port of Tanjung Pelepas at dusk. A similar pic can be seen at EyeEm.