When we received our Telekom bill for this month, my wife noticed that the Streamyx broadband charge has increased to RM88 from the previous RM77. When she went to TMpoint to pay the bill, she asked them about it. She was told that the previous charges we paid were based on an introductory offer when we signed up for the service two years ago. Apparently, the rate was valid for the initial two-year contract only and we now have to pay the increased charge if we wish to remain in the same package. We have the option to switch to a cheaper package but the connection speed would be slower.
My wife mentioned to the TM staff that they should have at least sent us a note informing of the increase. Simply inserting a new charge in our bill is quite unprofessional. The staff was gracious enough to admit that it is one of TM's weakness and promise to take note of our feedback.
My first reaction to this increase was to look at other options of Internet Service Providers. The one that immediately came to mind was of course, P1 Wimax, whose cheeky TV and billboard advert is drawing a lot of attention (to those asking for the ad to be withdrawn, I have this to say... lighten up! Have a sense of humour!).
I therefore browsed their website to see what they have on offer. Before considering any of the P1 packages, I have first to check whether my residence is within their area of coverage. The result is No (or not yet, anyway). Nonetheless, I had a look at the cost of the various packages available. For the equivalent service that I'm presently getting from TM Net, the Wimax package is slightly more expensive. In addition to that, I would have to cough up a registration fee of RM100 and another RM60 for activation fee.
All in all, looks like Streamyx is still cheaper. So... tak jadilah nak potong.
I wonder if any blogger friends out there are already subscribed to Wimax. Putting the costs considerations aside, is the Wimax connection better? Would love to hear from you on this.